This Privacy Policy explains how Lanyard Financial Corporation, Lanyard Capital Corporation, Lanyard Investments Inc., Lanyard Wealth Management Inc. and their respective affiliates (collectively, “Lanyard”) collect, use, and disclose your personal information. We may update this Policy from time to time to reflect changes in our practices or applicable law and will post any changes on our website. 

Lanyard has developed a privacy policy as outlined below to comply with the Personal Information Protection Act (British Columbia), the Personal Information Protection Act (Alberta), and similar legislation in other applicable provinces and, in respect of personal information not subject to provincial legislation, the Personal Information Protection and Electronic Documents Act (Canada). In this policy “we”, “our”, and “us” mean, collectively, each entity constituting Lanyard as hereinbefore defined. Terms such as “you” and “your” mean an individual who has made an application to us in relation to a financing or potential financing, or provided a guarantee, indemnity or similar covenant or undertaking in relation to any product or service (including financing) provided or arranged by us. Where the context so permits “you” and “your” may also refer to prospective or actual limited partner investors in a specific limited partnership lending entity or to any other type of investor affiliated or associated with Lanyard, or to a client of Lanyard Wealth Management Inc. (the “Dealer”) in its capacity as an exempt market dealer. In addition, “you” and “your” also include other individuals whose Personal Information Lanyard collects, uses or discloses in the course of its business. 

Definition of Personal Information 

“Personal Information” means information about an identifiable individual and includes residential address, date of birth, age, marital status, education, employment history, identification numbers, financial information and credit records. 

ACCOUNTABILITY 

Lanyard is responsible for Personal Information under its control or in its custody and its Privacy Officer is accountable for Lanyard’s compliance with the principles described in this Policy. The Lanyard Privacy Officer may be contacted as follows: 

c/o Lanyard Financial Corporation Attention: Privacy Officer 

701 – 601 West Broadway Vancouver, BC V5Z 4C2 info@lanyardgroup.com 

COLLECTION PURPOSES AND USE OF YOUR PERSONAL INFORMATION 

Lanyard will only collect Personal Information for purposes that a reasonable person would consider appropriate in the circumstances and will disclose those purposes to you before or at the time of collection. 

If you are an investor in one of our affiliated or associated lending entities, we will collect, as part of the subscription process, your name, address, telephone number, email address, banking information and social insurance number primarily for the purposes of being able to communicate with you, to be able to remit distributions to you, and in the case of your social insurance number, for tax reporting purposes as required by applicable law. 

If you are a client of the Dealer in its capacity as an exempt market dealer, we will collect, as part of our account-opening and ongoing compliance obligations, Personal Information, including identification information, employment information, financial information, ownership and control information, and information regarding your investment knowledge, experience, objectives and risk profile, to verify your identity, determine your eligibility to invest under available prospectus exemptions, assess suitability where applicable, and comply with securities laws, sanctions, and other legal and regulatory requirements applicable to the Dealer as a registered exempt market dealer. 

If you are a borrower, guarantor, indemnifier or similar or related obligor in relation to a financing or proposed financing, we will collect, as part of the loan approval and underwriting process, customary contact information such as your name, address, telephone number, and at times your personal financial information to be able to communicate with you and for the purposes of determining your creditworthiness, to facilitate our underwriting activities and to assist in future enforcement and collection of the loan. 

Depending on how you do business with us, we may gather Personal Information from sources such as the following: 

• you (or from third parties with whom you have authorized us to deal) pursuant to applications, contracts or forms filled out, through telephone conversations, website submissions, or pursuant to e-mails or face to face interviews; 

• intermediaries (such as mortgage brokers) contacted by us with whom you have a relationship; 

• your previous interactions with us (for example, as an existing investor or past borrower or guarantor); 

• government and other entities, such as Canada Revenue Agency; 

• consumer reporting agencies, such as a credit reporting agency; or 

• research or statistical agencies. 

We may collect from and use, and disclose Personal Information to, any person or organization to: 

• verify your identity and protect you and/or us from error and fraud; 

• understand your financing requirements; 

• carry out our underwriting activities and to determine your creditworthiness, ability to pay, and security available and thus your eligibility for a loan; 

• set up and manage electronic fund transfers; 

• comply with legal and contractual requirements and to enable us to enjoy and benefit from our contractual and legal rights; 

• comply with regulatory requests and requirements; 

• provide and administer services (including administering loans); 

• obtain legal advice; 

• provide to prospective or actual assignees or other acquirers of interests in our loans and related security and the like; 

• provide to prospective or actual co-lenders, disclosed or undisclosed principals or direct or indirect investors, partners or limited partners in any lending we are or may become involved in (and to any employees, credit committees or representatives of any of the foregoing); 

• provide to persons who advise us that they are your prospective or actual co-borrower(s); or a guarantor or a principle obligant in relation to a borrowing in which you are, or may become, involved; or advise us that they are otherwise a person sharing liability with you in relation to any lending we are, or may become, involved with. 

• verify your eligibility to invest under available prospectus exemptions; 

• assess the suitability of an investment for you, where applicable; or 

• verify your identity and authority, establish and maintain know-your-client and beneficial ownership information, and comply with applicable anti-money laundering, anti-terrorist financing, sanctions, tax reporting and other legal and regulatory requirements.

The Dealer, our exempt market dealer, operates in the same office premises as other Lanyard entities, all personnel working in those premises have entered into a confidentiality agreement specific to client and investor information, under which access to and use of that information is limited to what is reasonably required in the performance of their duties. Disclosure of your Personal Information among entities within Lanyard is limited to what is reasonably necessary for the purposes described in this Policy. Personal Information accessed or disclosed in this manner will be protected in accordance with the safeguards described under the “Security of Your Personal Information” section of this Policy. We may use third party service providers to assist us with various services such as legal services, accounting and audit, title insurance, mortgage default insurance, mortgage administration, printing, collection of accounts, mail distribution and marketing and we may disclose to them Personal Information that is reasonably necessary for them to provide those services.

We may collect, use and disclose your social insurance number for income tax reporting purposes where required by applicable law. 

If we syndicate, assign or finance a loan or mortgage in which you are the borrower or a guarantor, or if we syndicate, assign or finance a loan or mortgage in relation to which you are, directly or indirectly, an investor, or if we sell parts of our business, or merge or amalgamate with other entities, we may release the information we hold about you to the prospective purchaser, assignee or financier as part of their due diligence and on completion of the transaction. 

When you apply, as a borrower, guarantor or otherwise in relation to a loan we may exchange information about you with credit bureaus for the purpose of establishing your creditworthiness and maintaining the reliability of the credit reporting system. If you use a mortgage broker or other third party to assist you in your credit application, we may obtain and exchange information with them in order to determine your eligibility for credit. 

We may verify relevant information you give us with your employer or your references, and you authorize any person whom we contact in this regard to provide such information to us. We may monitor or record any telephone call we have with you and, if we do so, we will provide notice of such monitoring or recording and its purpose in accordance with applicable law. We will retain the content of the call only for as long as necessary for the purposes for which it was recorded, or as required by law. This is to maintain an accurate record of the information you provide and to ensure that our service levels are maintained. 

CONSENT TO COLLECT, USE OR DISCLOSE YOUR PERSONAL INFORMATION 

With certain exceptions as outlined below, we will obtain your consent to collect, use or disclose Personal Information. 

If you are an investor, by completing and signing a subscription agreement and related documentation, you are giving us your express consent for us to use the Personal Information provided by you in the ways outlined above or in the documentation provided to you at the time or as required or permitted by law or other rules and regulations governing us and our business. 

If you are a client of the Dealer, by completing and signing a client account agreement, know-your-client form or other account-opening documentation, you are giving your express consent for the Dealer to use the Personal Information provided by you in the ways outlined above or in the documentation provided to you at the time, or as required or permitted by law or the requirements applicable to the Dealer as a registered exempt market dealer. 

If you are a borrower, guarantor, indemnifier, obligor or otherwise interested in a loan or potential loan by completing an application for a loan, including any personal financial statement you might complete, you are giving your express consent for us to use the Personal Information provided by you in the ways outlined in this Privacy Policy or in the documentation provided to you at the time or as required or permitted by law or by contracts entered into between us. 

Your consent may be given in writing, verbally or by electronic means. We may rely upon implied consent where permitted by law including where the following situations occur: 

• the Personal Information is readily available to the public; 

• a customer relationship already exists; 

• express consent has previously been given for the same or similar use of the Personal Information; 

• the intended use is reasonably obvious from the context in which it is obtained, and you provide the information voluntarily; or 

• your consent would compromise the availability or accuracy of the Personal Information. 

Without limiting the generality of the foregoing, by submitting Personal Information to us in or pursuant to an application, completing a form, or by providing a personal financial statement to us in connection with a prospective or actual mortgage financing, you consent to our necessary collection, use and disclosure of such Personal Information in order to provide financing, products and services. 

The following are exceptions where we may collect, use or disclose Personal Information without consent and for which you may not withdraw consent: 

• if we use an outside supplier to do work for us as outlined above; 

• if we are compelled to release information by a court or other legal or regulatory authority or permitted to do so by law; 

• to protect our interests, such as collecting overdue payments, realizing on security pledged for a loan, or to detect or prevent fraud; 

• to periodically update your Personal Information with credit reporting agencies as long as you have a loan with us and for a period of time following payment, in order to maintain the integrity of the credit reporting system; 

• where we need to exchange or disclose your information to lending syndicate members or to co-lenders or to direct or indirect investors in our loans or in order to assign or finance your mortgage or loan, or as part of the sale or merger of our business; 

• when the collection, use or disclosure of Personal Information is permitted or required by law; 

• when we require legal advice from a lawyer; or 

• to investigate an anticipated breach of an agreement or a contravention of law. 

Where you are permitted to withdraw your consent, you may do so by providing reasonable written notice to the Lanyard Privacy Officer. Upon receipt of such notice, Lanyard will update its records

accordingly and will cease to collect, use or disclose your Personal Information for the relevant purpose, except where required or permitted by law. 

SECURITY OF YOUR PERSONAL INFORMATION 

Lanyard will protect Personal Information in its custody or under its control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, or disposal or similar risks. These safeguards include: (a) administrative measures (e.g. staff training, confidentiality agreements, role-based access controls); (b) technical measures (e.g. password protection, firewalls); (c) physical measures (e.g. locked cabinets, restricted access areas); and (d) other reasonable measures appropriate to the  sensitivity of the information. Lanyard will take reasonable steps, including contractual measures where appropriate, to ensure that third-party service providers processing Personal Information on behalf of Lanyard maintain appropriate safeguards for such information. 

LIMITS ON COLLECTION OF PERSONAL INFORMATION 

Lanyard will limit the collection of personal information to that which is reasonable and necessary for the purposes identified by it and for purposes that are reasonable. Personal information will only be collected by fair and lawful means. 

LIMITATION ON USE, DISCLOSURE, AND RETENTION OF YOUR PERSONAL INFORMATION 

We will use or disclose your Personal Information only for the purpose it was collected, as described in this Privacy Policy. Disclosure means providing specific information about you from our records to a third party. When you apply to Lanyard for a loan, such application forms contain an express consent for use and disclosure, pursuant to the terms outlined both in the application and in this Privacy Policy. If a new purpose is developed in the future, we will notify you and request your consent for use of your information for this new purpose. 

We will keep Personal Information only as long as necessary for the purposes identified in this Privacy Policy, including at least as long as any balance remains outstanding on any loan provided, and thereafter during any period after settlement of all balances during which any readjustment or claim is not statute barred under applicable limitation periods. Where personal information is used to make a decision that directly affects an individual, we will retain that information for at least one year after the decision. We will securely destroy or de-identify Personal Information when it is no longer necessary for these purposes, unless retention is required for legal or business purposes. 

REQUEST FOR ACCESS TO PERSONAL INFORMATION 

Upon a request in writing, within 30 days, subject to any extended time period permitted under applicable privacy legislation, Lanyard will inform you of the existence, use, and disclosure of your Personal Information, and you will be given access to that information, except where access is restricted or prohibited under applicable privacy legislation, including where disclosure would reveal personal information about another individual or is otherwise not permitted by law. Lanyard may

charge a minimal fee to cover the actual costs of responding to an access request, such as copying or postage. We will provide a written estimate before processing the request. 

Furthermore, except where the law requires, we will not provide you with Personal Information if it: 

• includes Personal Information about other customers or persons; 

• contains our own proprietary information, such as a credit scoring formula, assessment of risk, or collection recommendations; 

• cannot be disclosed for legal reasons; 

• is subject to solicitor client or other privilege; or 

• is used for the detection or prevention of criminal activity, including fraud, and dealings in proceeds of crime. 

• the disclosure would reveal confidential commercial information that, if disclosed, could, in the opinion of a reasonable person, harm the competitive position of Lanyard; 

OPENNESS 

We have endeavored to use simple language that is easy to understand and to provide specific information regarding how we comply with this Privacy Policy. 

REQUESTS FOR CORRECTION 

The law permits individuals to submit written requests to us to correct errors or omissions in their Personal Information that is in our custody or control. We will: 

• correct the Personal Information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclose the incorrect information; or 

• decide not to correct the Personal Information but annotate the Personal Information that a correction was requested but not made. 

QUESTIONS OR CONCERNS 

If you have any questions with respect to our Policy concerning the handling of your Personal Information under our custody and control, or make a complaint, please direct your inquiries in writing to the Lanyard Privacy Officer. 

WEBSITE ACTIVITY 

We will ensure that any Personal Information provided by an individual while using this website is collected, used and disclosed in accordance with this Policy and applicable privacy legislation, as amended or replaced from time to time. Our website may also use cookies, analytics tools and similar technologies to collect information about website activity, such as IP address, browser or device information and information about how visitors use our website. We may use this information for audience and traffic measurement, spam prevention, and security and troubleshooting purposes.

Should you not accept the conclusion of Lanyard’s Privacy Officer, you may contact the applicable Information and Privacy Commissioner or the Office of the Privacy Commissioner of Canada, as set out below. 

British Columbia 

Office of the Information and Privacy Commissioner for British Columbia 

PO Box 9038, Stn. Prov. Govt. Victoria B.C. V8W 9A4 

Telephone: (250) 387-5629 Email: info@oipc.bc.ca 
www.oipc.bc.ca 

Alberta 

Office of the Information and Privacy Commissioner of Alberta 

410-9925 109 Street NW 

Edmonton AB T5K 2J8 Phone: 780 422 6860 

Toll Free: 1 888 878 4044 

Email: generalinfo@oipc.ab.ca 
www.oipc.ab.ca 

Federal 

Office of the Privacy Commissioner of Canada 

30 Victoria Street 

Gatineau, Quebec K1A 1H3 Toll-free: 1-800-282-1376 

www.priv.gc.ca